Quantum Fiber will absorb the first $1,500 of the Construction Charges customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). Installation: Offer includes professional installation at customer’s eligible location. Security features will not work if customer does not plug pods in or plugs devices directly into modem. For existing customers, the number of pods (up to 4 pods max.) for self-installation will be based on the square footage of customer location. For new customers, number of pods provided (up to 4 pods max.) will be determined by technician during professional installation. Wireless Service: 360 WiFi is included in the service.
Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see q.com/legal). Monthly service rates, leased equipment rates, construction fees, and taxes and fees are subject to change and, if any changes are made to existing accounts in any manner, all prior discounts will be void. Offer available to new qualifying customers and current qualifying Quantum Fiber customers who migrate to the up to 200 Mbps speed plan. Service, speed, and rate in select locations only.
Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection see q.com/legal for more information. Upload/download speed via a wired connection.
Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.Ĭustomer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices.
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